To contact BT tap on or dial the number below.

0913 598 0204

Calls cost £2 per minute, plus your phone company's access charge. is a ICSS call connection service that is not associated or affiliated with BT. Other contact details for this company can be found here

Now Includes Call Recording!

After dialing the number above and hearing the welcome message you will be prompted to press 1 to record your call, or 2 to continue without recording the call. If you chose to record your call and you rang from a mobile you will receive an SMS with a PIN. If you called from a landline then you can retrieve the call by selecting the option ‘I don’t have a PIN’.

BT's Customer Service Opening Times

Monday to Friday 8am to 8pm
Weekends 9am to 6pm
Please have your BT account number ready (it's on your bill).

About BT

BT Group plc (trading as BT) is a holding company which owns British Telecommunications plc, a British multinational telecommunications services company with head offices in London, United Kingdom. It has operations in around 180 countries.

BT's origins date back to the founding of the Electric Telegraph Company in 1846 which developed a nationwide communications network. In 1912, the General Post Office, a government department, became the monopoly telecoms supplier in the United Kingdom. The Post Office Act of 1969 led to the GPO becoming a public corporation. British Telecommunications, trading as British Telecom, was formed in 1980, and became independent of the Post Office in 1981. British Telecommunications was privatised in 1984, becoming British Telecommunications plc, with some 50 percent of its shares sold to investors. The Government sold its remaining stake in further share sales in 1991 and 1993. BT has a primary listing on the London Stock Exchange, a secondary listing on the New York Stock Exchange, and is a constituent of the FTSE 100 Index.

BT Customer Services

This straightforward customer care helpline offers the rapid technical support and assistance with general enquiries encompassing all of BT’s services including broadband, TV, home phone, and mobile packages.

As one of the most ambitious and innovative providers of telecom services in the UK, BT hires a vast number of experienced and talented customer service agents keen to solve your technical support, billing and other general issues. Ending your phone call satisfied and joyous that you resolved your issue is their aim; regardless of whether you’ve a complaint or cancellation to file or another matter pertinent to your BT service.

Alternative ways to contact BT

Twitter: @bt_uk

Headquarters: BT Correspondence Centre, Providence Row, Durham, DH98 1BT

BT website

Disclaimer is a ICSS call connection service that is not associated or affiliated with BT. A direct phone number for BT can be found here or by searching the public domain. Callers must be 18 or over and have the bill payer’s permission. If you are unclear on the access call charges, then please check with your specified telephone supplier for exact details.

Telephony Regulation Links: complies with the regulations as laid out by Phone-paid Services Authority & Ofcom.