To contact PayPal tap on or dial the number below.

0913 598 0132

Calls cost £2 per minute, plus your phone company's access charge. is a ICSS call connection service that is not associated or affiliated with PayPal. Other contact details for this company can be found here

Now Includes Call Recording!

After dialing the number above and hearing the welcome message you will be prompted to press 1 to record your call, or 2 to continue without recording the call. If you chose to record your call and you rang from a mobile you will receive an SMS with a PIN. If you called from a landline then you can retrieve the call by selecting the option ‘I don’t have a PIN’.

PayPal's Customer Service Opening Times

Mon – Fri 8am-5.30pm

About PayPal

PayPal offers a very handy, flexible and easy-to-use payment service for online transactions, sending money to pay for goods or give to family members or friends, and safely spend, monitor and move money in the online environment. It prevents online retailers from access to your financial details by using an email address and password to make purchases. Its secure payments system supports money transfers online and provides an ideal alternative to traditional payment methods using, for example, paper methods, cash or telephone. The company, which now offers services in over 200 countries and multiple currencies, was founded in 1998 and became a wholly owned subsidiary of Ebay in 2002. As a result it is the principle payment processor for Ebay and other online vendors and auction sites while offering a third party payment option for online commercial businesses. Its Buyer protection scheme provides peace of mind that if goods don’t turn up in the expected condition or don’t turn up at all, money can be refunded.

PayPal Customer Services

PayPal is notoriously difficult to contact for customer service and recommends using its online enquiry form to query your issue. This can be accessed via your account after logging in. You can also ask general enquiries on Twitter by tweeting @AskPayPal. Customer service can be contacted for a number of issues including to dispute a payment, chase a refund, close your account, find out more information about its buyer and seller protection, and make a complaint about the service provided. To get the PayPal Customer Service hotline, point your browser at the website and scroll down to discover the link to Help and Contact. By clicking the link you’ll be redirected to From here you will discover a Call Us link pointing to To verify you are the account holder you must log in prior to calling customer service in order to be issued with a unique 6-digit pin identifier.

Alternative ways to contact PayPal


Twitter: @AskPayPal

Headquarters: Whittaker House, 2 Whittaker Avenue, Richmond, Surrey, TW9 1EH

PayPal website

Disclaimer is a ICSS call connection service that is not associated or affiliated with PayPal. A direct phone number for PayPal can be found here or by searching the public domain. Callers must be 18 or over and have the bill payer’s permission. If you are unclear on the access call charges, then please check with your specified telephone supplier for exact details.

Telephony Regulation Links: complies with the regulations as laid out by Phone-paid Services Authority & Ofcom.